Mercury Remote Access Monitoring Configuration Guide218

Introduction

Mercury is a powerful remote monitoring and control (RM&C) solution that allows you to monitor and control devices remotely over the internet. This guide will provide you with step-by-step instructions on how to configure Mercury for remote monitoring.

Prerequisites

Before you begin, you will need the following:
A Mercury gateway
A computer with an internet connection
The Mercury configuration software

Configure the Mercury Gateway

1. Connect the Mercury gateway to your computer using the provided Ethernet cable.

2. Open the Mercury configuration software.

3. Click on the "Settings" tab.

4. Enter the following information in the "Gateway Settings" section:
Gateway name: Enter a name for the Mercury gateway.
IP address: Enter the IP address of the Mercury gateway.
Subnet mask: Enter the subnet mask of the Mercury gateway.
Default gateway: Enter the default gateway of the Mercury gateway.
DNS server: Enter the DNS server of the Mercury gateway.

5. Click on the "Save" button.

Configure the Remote Monitoring Client

1. Open the Mercury configuration software.

2. Click on the "Clients" tab.

3. Click on the "Add" button.

4. Enter the following information in the "Client Settings" section:
Client name: Enter a name for the remote monitoring client.
IP address: Enter the IP address of the remote monitoring client.
Subnet mask: Enter the subnet mask of the remote monitoring client.
Default gateway: Enter the default gateway of the remote monitoring client.
DNS server: Enter the DNS server of the remote monitoring client.

5. Click on the "Save" button.

Enable Remote Monitoring

1. On the Mercury gateway, open the "Settings" tab.

2. In the "Remote Monitoring" section, check the "Enable Remote Monitoring" checkbox.

3. Enter the following information in the "Remote Monitoring Settings" section:
Port: Enter the port number that the Mercury gateway will listen for remote monitoring connections.
Username: Enter the username that will be used to log in to the Mercury gateway for remote monitoring.
Password: Enter the password that will be used to log in to the Mercury gateway for remote monitoring.

4. Click on the "Save" button.

Connect to the Remote Monitoring Client

1. On the remote monitoring client, open the Mercury configuration software.

2. Click on the "Connect" button.

3. Enter the following information in the "Connection Settings" section:
Gateway IP address: Enter the IP address of the Mercury gateway.
Port: Enter the port number that the Mercury gateway is listening for remote monitoring connections.
Username: Enter the username that you created for remote monitoring.
Password: Enter the password that you created for remote monitoring.

4. Click on the "Connect" button.

Use the Remote Monitoring Client

Once you are connected to the Mercury gateway, you can use the remote monitoring client to monitor and control the devices that are connected to the Mercury gateway. The remote monitoring client allows you to view the status of the devices, control the devices, and configure the devices.

Troubleshooting

If you are having problems configuring Mercury for remote monitoring, here are some troubleshooting tips:
Make sure that the Mercury gateway is connected to the internet.
Make sure that the remote monitoring client is connected to the same network as the Mercury gateway.
Make sure that the port number that you are using for remote monitoring is not being blocked by a firewall.
Make sure that the username and password that you are using for remote monitoring are correct.

2025-01-28

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