Where to Find the Model Number on Hikvision Surveillance Equipment385

Hikvision is a leading manufacturer of surveillance equipment, known for its high-quality cameras and recorders. When troubleshooting or upgrading your Hikvision system, it's essential to know the model number of your device. Here's a comprehensive guide on locating the model number on various Hikvision equipment:

Cameras

Physical Cameras: The model number is usually printed on a label attached to the bottom or back of the camera. If there's no label, check the base of the dome or the side of the bullet camera.

IP Cameras: Access the camera's web interface by entering its IP address in a web browser. Navigate to the "Configuration" or "System" tab. The model number should be displayed under "Device Information" or "General Information."

Network Video Recorders (NVRs)

Physical NVRs: The model number is typically printed on a label located on the top or back of the NVR. If there's no visible label, check the bottom or sides of the device.

IP NVRs: Log in to the NVR's web interface. Navigate to the "System" or "Device" tab. The model number should be displayed under "System Information" or "General Information."

Software

iVMS-4200: Open the iVMS-4200 software. Click on "Configuration" > "Device Management" > "Device Tree." The model number of each connected device will be displayed in the device list.

HikCentral: Log in to the HikCentral platform. Navigate to "Device Management" > "Device List." The model number of each device will be listed in the table.

Other Equipment

Encoders/Decoders: The model number is usually printed on a label attached to the device. If there's no label, check the side or bottom of the unit.

Access Control: The model number is typically located on the back of the controller or reader device. It may also be printed on a label attached to the wiring terminals.

Additional Notes* If the model number is not visible or cannot be located on the device, contact Hikvision technical support for assistance.
* The model number may differ slightly depending on the specific model and region.
* Some legacy Hikvision equipment may not have a printed model number. In these cases, you may need to contact Hikvision support or consult the device's user manual.

Knowing the model number of your Hikvision surveillance equipment is crucial for troubleshooting, firmware updates, and compatibility verification. By following the steps outlined in this article, you can quickly and easily find the model number of your devices.

2025-02-11

Previous：How to Modify Parameters for Hikvision Surveillance Devices

Next：Hikvision Surveillance Networks: Unbreakable Security